German software company bobz has added a new Remote Guidance Toolkit to its product portfolio, making its shipznet RG 300 plus a complete solution featuring hardware, software and connectivity developed specifically for maritime use.

The shipznet all-in-one solution creates optimum conditions for hands-free working directly on site. This not only ensures a fast Internet connection at locations on vessels that were previously very difficult or impossible to reach

The new shipznet toolkit includes a voice-controlled device, the ‘Streamer’, which is worn over the head and ensures full freedom of movement. The Streamer enables full situational awareness and a maximum performance to be maintained, making it faster, safer and smarter than a traditional tablet or smart glasses.

By using the Streamer, the remote teammate can virtually look over the shoulder of colleagues to support on-site work or enable it in the first place.

The shipznet combination of a powerful 4G/LTE antenna and the router up to 50m away, provides a mobile internet connection all the way into the engine room, enabling bidirectional video transmission in perfect quality.

The software for the Streamer has been especially developed by shipznet for the maritime industry, and is reportedly easy to learn how to use. It is also equipped with extensive functions for remote support.

By using spoken commands, the user can call a remote support team, change settings or mute the audio or video stream. The remote support team on the other end can share the screen, annotate the video or send text messages, if the speech communication is impossible due to noisy environments. The Web-based application can be used by multiple teams to support various customer groups or fleets of vessels and needs no installation on a laptop or PC. The hosting of the application is currently in Germany and other locations such as Singapore are on the roadmap.

Many international service companies and shipping companies are already using the shipznet RG